»	Induction in the force is made on qualifying aptitude, intelligence, physical, written and other tests.
»	Selected personnel have to compulsorily undergo training in our own Training Center and pass out courses for designated ranks.
»	IISM is the only training center in India, which has been accredited as in ISO 9001-2000 "Guards Training Institute.

»	Ensures updating of post orders and compliance thereof by unit staff to meet client's requirements.
»	Operational practices consist of comprehensive written plans, policies and procedures to establish effective guidelines for operational duties and responsibilities of our personnel.

»	Monitoring system consists of frequent routine checks, surprise checks and mass raids which keep the personnel well turned out, disciplined, attentive and alert at all time.
»	Vigilance team commanded by a Sr. Manager at the Head Quarter keeps vigilant eye on the functioning of our Regional / Branch Offices in the units and enables us to detect lapses in our set-up to take corrective steps.
»	Clients are visited confidentially by our Vigilance staff to find out their views and shortcomings in our services for improvement at corporate level.
»	Weightage is given to client's choice for retaining / transferring personnel at short notice.

»	All the vehicles obtained by the company for the purpose of operations and transporting of cash are provided with GPS to ensure proper monitoring of the vehicles.
»	Apart from the cell phones, we have strong networking of communication through radio sets provided to our filed staffs and large units.
»	All our branch offices are functioning on 24/7 bases to ensure quick response with our clients during emergency.

Our greatest investment is not in the land, buildings and our machinery but in our men. As such, our policy is to encourage individual growth to acquire skill required for better performance which is met through the following:
»	Our own full-fledged Institute of Intelligence and Security Management.
»	Seminars and Workshops periodically organized on All India Basis.
»	Fortnightly, Quarterly and Annual Meetings of Management Staff.
»	Team Building meetings.
»	Employees Welfare Fund Scheme.
»	Employees Co-op Credit Society.
»	Payment of Incentives and Awards
»	Performance Appraisals
»	Promotions and Increments
»	In-House Magazine – An effective Media of Communication between our clients and our guarding personnel.
»	Policy for providing free of cost uniforms, complete from head gear to foot wear along with seasonal wears.
»	Concessional Messing arrangements in large units and branch offices.
»	Free of cost single accommodation to unit personnel and family accommodations for key persons.
At Santosh Carewell, we care for our personnel by extending financial help through 'Employees Welfare Fund Scheme' and 'Employees Cooperative Credit Scheme'.
Our Employees are provided financial help up to Rs.3 lakhs for hospitalization and treatment. Besides this, a loan facility up to Rs.1 lakh is extendable through credit society.

Santosh Carewell has a sound financial standing and enjoys the confidence of leading financial institutions. Our highest standards in accounting in accordance with regulatory norms, forms the back-bone of our excellence in corporate governance.

Santosh Carewell is a member of the following security associations at national and global level.
»	Indian Association of Security Industry.
»	Security Association of India.
»	Association of Security Organization of India.
»	World Association of Detectives Inc.
»	Central Association of Private Security Industry.

»	Private investigation and fire fighting being specialized wings of our services, we facilitate our clients with such services at reasonable and economic package.
»	Provides special assistance during labor unrest, local problems and other emergencies, by deploying Senior Officers and extra staff at short notice.
»	All the events are being documented and submitted with clients.

As the saying goes – no price is too high for security. Santosh Carewell believes that security must be right priced and not cheaply priced. When security is cheap you are paying for the threat, not its prevention. Our precise site -surveys, investments in human resources, training, infrastructure, communication network, technology, coordinated monitoring and supervision along with our geographical spread -- gives us the unique competitive advantage to deliver cost effective services of superior value.

Even while maintaining our commitment to deliver value, our pricing would be most economic covering the basics of statutory compliances and liabilities.